DEV Community

[Comment from a deleted post]
 
waylonwalker profile image
Waylon Walker

very well said. I like that "self-service" "just in case". It seems like a very interesting approach. The real question is, is it worth weeks of setup from the Analyst for self service when the analyst could run it ad-hoc in a few hours. I often find my organization trying to be over prepared to click something through the dashboard for the meeting with the big boss. But in reality most of the ones going to the big boss end up "pre-rendered" into PowerPoint anyways.

Thanks for the recommended article, that was just too well written!

Oh, and before mentioned example used the same exact table as the BI tool. Felt like there was too much hidden behind the BI tool curtain to really point to what the issue really was.

 
helenanders26 profile image
Helen Anderson • Edited

I can see why Self-Service was the magic bullet. Free up the Analyst to do more 'value add' work and leave the 'give me a number' type requests that are easy to get to the Tool. The problem is the end user needs to:

  • be able to use it from a functional point of view
  • know where to go to get the numbers in the masses of reports
  • know the filters to add to make sure it is actually the right number
  • be surrounded by data governance to make sure nothing sensitive is shared or that crazy numbers aren't shared to the wide world ... or just the big boss and that URGENT power point presentation

The reality is there's a lot of work that goes into building models and educating the user. That is if they want to be educated at all.

The tool we use at my workplace has an API, it just hasn't been switched on yet. It will be interesting to see if that speeds things up and allows our end users to hit the tables directly .. sort of.