Equal parts higher-ed IT, web dev and support; with a dash of freelance consulting thrown in for good measure. (Oct/19: Seeking change of pace. Not afraid to take a step back in order to move ahead!)
The assumption that since I work with computers, I also fix computers.
Surely, I can explain away the horrors of a stuck Windows 10 update, or a Skype for Business call gone awry, or magically make SharePoint easier to use... No. Just no! I wrangle data and write a bit of code; I'm not qualified to be IT support! *headdesk*
// end vent
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// begin vent
The assumption that since I work with computers, I also fix computers.
Surely, I can explain away the horrors of a stuck Windows 10 update, or a Skype for Business call gone awry, or magically make SharePoint easier to use... No. Just no! I wrangle data and write a bit of code; I'm not qualified to be IT support! *headdesk*
// end vent