As a developer with a fair amount of business-minded people in my inner circle, I couldn't agree more that empathy is key. I also agree with Ben's method of introducing "non-technical" people to the basic practices of a programmer, as it's able to demystify the work that is often written off as extraneous or too complex.
Consequently, creating a common ground for communication that is fundamental in developing an empathetic relationship.
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As a developer with a fair amount of business-minded people in my inner circle, I couldn't agree more that empathy is key. I also agree with Ben's method of introducing "non-technical" people to the basic practices of a programmer, as it's able to demystify the work that is often written off as extraneous or too complex.
Consequently, creating a common ground for communication that is fundamental in developing an empathetic relationship.