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Discussion on: What should a good technical CV include?

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Kody James Ague • Edited

One thought I had about your CV. What resulted from "automating the sales process"? Did you save the company a million dollars. Did you remove a massive pain point for customers etc... What I try to convey in my CV is the value I am able to bring through results based information.

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Roelof Jan Elsinga

Interesting perspective! So are you suggesting that instead of writing down "What did I do?" you'd write down "What did I accomplish?"? I've never heard this perspective, but that's definitely a very good take on a CV.

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Kody James Ague

Yes exactly, or "what did my hard work do for the company."

This is a line from my current resume. It quantifies the impact rather than just a generalized statement. This doesn't work 100% of the time but I try to show the impact of what I've done instead of just saying I've done something.

"Developed and supported automated processes and systems that have managed over 50,000 customer interactions. Processed the workflow for 3,000+ online applications, 600 electronic
plan reviews, 1,700 code violations and many other business processes."

Another accomplishment I sometimes list, features the fact that I did indeed save my employer money with the ideas I implemented. I even received an award because of it.

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Roelof Jan Elsinga

That's amazing! I'm going to implement this!