We changed our setup from vendor to internal and we see the following advantages very clearly:
Try and error - because of no budget pressure the new stuff does not need to be at 100% - we first can see if it is working for our users and customers.
Business-Pressure wont work anymore - with our internal team the struggle with developing with time pressure was way more visible than with external vendors
Speed - we increased speed because of direct discussions between our business and the developers. As a result, the features got more advanced and more sustainable.
Importance of tech in our C-Level - Even our CEO, CFO and CMO realized that an internal tech team is very valuable, even for a fashion brand :-P we refactored a couple of order intelligence features and saw that our vendors ... made a little more cash than it was worth it ...
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We changed our setup from vendor to internal and we see the following advantages very clearly:
Try and error - because of no budget pressure the new stuff does not need to be at 100% - we first can see if it is working for our users and customers.
Business-Pressure wont work anymore - with our internal team the struggle with developing with time pressure was way more visible than with external vendors
Speed - we increased speed because of direct discussions between our business and the developers. As a result, the features got more advanced and more sustainable.
Importance of tech in our C-Level - Even our CEO, CFO and CMO realized that an internal tech team is very valuable, even for a fashion brand :-P we refactored a couple of order intelligence features and saw that our vendors ... made a little more cash than it was worth it ...