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Discussion on: What The #1 Thing That Affects Software Quality In Your Opinion?

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Thomas C. Haflich

How much everybody involved cares about it being quality.

Giving a crap about quality won't make your product good, but not caring sure does increase the chances of it being bad.

If you take another answer mentioned - communication, say - more or less effort will be put into it based on how much either party cares. It's that effort (or lack of it) that is at the root of everything.

Caring about stuff tends to be a black hole, too. One or two people on a team who just flatly do not give a damn can drag everybody else down into apathy with them. Teams can get themselves into a culture death spiral this way. It's important to nip that in the bud before the product suffers.