The ticket
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I'm unable to login to the system. I'm working in department 123. Please add ...
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This is so true. It's amazing how an early assumption about what the cause is can completely cloud the debugging process.
Yes. I usually try to follow my own advice. But in this case the solution was just so much on another level, organizational rather than technical, that I was unable to see it for a long time. I read so frustrating but then so releaving to find the cause!
Oh my god, i did read it with mouth wide open. Very good written, It was very thrilling and i was like OMG multiple times. Thank you 😂
Thanks! I’m glad you liked it! 😊