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re: AMA, Sam 10-yr Googler in Web DevRel VIEW POST

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re: Hi Sam, We are aspiring to build a strong developer community for our SaaS product. Our product has a marketplace where the apps are developed usi...
 

It's not five things, but some general DevRel advice I've learned over the years:

  • make sure the sample code (or whatever) to use your platform is well-written and polished—99% of devs will copy and paste it to create their experience

  • be your zeroth customer—constantly ensure your onboarding experience works well and try to look at it from different levels of experience

  • what 'community' means is different to everyone (mailing list, public chat, GitHub issues... ?), but make sure you have one, and code samples/answers are well-indexed so when folks search, they can get their answers easily!

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