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Discussion on: What was your most frustrating experience dealing with "non-technical" people?

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Sam Jarman 👨🏼‍💻

For me, its initiative. What have they(non-tech) done to understand my domain, if I'm expected to understand theirs (sales constraints, support queries, SLAs etc).

So you have a question, that's fine, but what have you done first to try answer it? (If not, do you think your time is more valuable than mine? Rude. Also wrong?)