27: Customer Education | Like people in music shops
This week Ben and I talk about customer education. What exactly do we mean by it, and how do we do it. Ben also tells a fascinating story about cables, listen out for that!
Out Toolstar this week is Lynda.com, which has many courses that end users and clients could find useful: http://www.lynda.com
My read of the week is 'How To Successfully Educate Your Clients On Web Development' by Aurimas Adomavicius, It's a bit long in the tooth but still relevant: http://www.smashingmagazine.com/2010/04/educating-your-client-on-web-development-successfully/
Ben's Jukebox track for this week is 'i' by Aphex Twin. Mine is 'Midnight Feast' by Mr Scruff. Both tracks are added to the Relative Paths Spotify Playlist (http://relativepaths.uk/pl), and while it exists, the Apple Music playlist too (http://relativepaths.uk/am)
The music we use for various intro bits, stings and outro is ‘Vitreous Detachment’ by Origamibiro, used with kind permission.
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