Relative PathsRelative Paths

27: Customer Education | Like people in music shops

Relative Paths Play Button Pause Button

This week Ben and I talk about customer education. What exactly do we mean by it, and how do we do it. Ben also tells a fascinating story about cables, listen out for that!

Out Toolstar this week is, which has many courses that end users and clients could find useful:

My read of the week is 'How To Successfully Educate Your Clients On Web Development' by Aurimas Adomavicius, It's a bit long in the tooth but still relevant:

Ben's Jukebox track for this week is 'i' by Aphex Twin. Mine is 'Midnight Feast' by Mr Scruff. Both tracks are added to the Relative Paths Spotify Playlist (, and while it exists, the Apple Music playlist too (

The music we use for various intro bits, stings and outro is ‘Vitreous Detachment’ by Origamibiro, used with kind permission.

If you like the show, please leave a review or comment wherever you like to listen to us, it helps us to keep the podcast going. We’d particularly love an iTunes review:

– Mark

Brian Duffy - WP Applied (
WP Beginner (
Let me Google that for you (

Subscribe and keep in touch:
iTunes -
Stitcher -
SoundCloud -
Twitter -
Facebook -

Episode source

markdown guide