First of all, let’s have a look at what a software ‘bug’ is. It is often an unexpected behavior in a software application. It is crucial to fix the bugs by identifying, rectifying and updating the software for any changes. However, it gets overwhelming and tricky to find so many bugs appearing at later stages of the software development process. Since a lot of decision making is involved in the process and the responsibility of these decisions does not lie with a single person. There are stakeholders involved in the process that require communication at a larger scope.
When talking about bug tracking and its management, there is a lot of discipline required from all the stakeholders. It is important for all team members to follow the simple rules to the effective bug management process. In most of the industries, it is important to provide a proper communication channel so that the bugs’ status can be updated. Mostly, bug tracking becomes an overwhelming yet exciting part of their project. Also, bug management tools are also helpful in achieving the results teams intend for. Before getting started with the simple bug management tricks, let’s have a look at what bug tracking is all about. It is a process used by quality assurance experts and developers to keep track of software issues and problems. It is a system that stores all the information about reported bugs and keeps track of each bug’s status. It is really important to have all the information regarding bugs when managing them in a system.
Following are five simple tips for your next bug management project, that will help you achieve your bug tracking:
1. Release fast, and often!
It is important that developers focus on early and frequent releases to ensure resolving issues faster. Bug queues with thousands of open bug reports are something development teams should avoid. This is one of the best tips to keep track of all the bugs efficiently.
2. Communication between teams
Bug reporting requires the identification of relevant information that needs to be added to each bug report. Bug management tools require the ability for this information to be attached to the tools automatically when required. However, there will always be some missing information that requires proper communication between teams. Testers and developers require working on the same page with effective communication.
3. Teams should focus on the solutions instead of personal opinions
Bug reporting means that some issue or discrepancy to the requirements has been identified by a tester. It is recommended that no opinions or comments should be added, instead teams should work on the solutions.
4. Open or closed status
When using bug tracking tools, either a bug should be marked open when it is still to be resolved. Or marked closed when it is resolved. No other status should be set, so as to save time and effort.
5. Do not waste time on discussing a bug
It is better that you don’t waste your time discussing a bug. There is no harm in working together and reproducing bugs, but only reasonable time should be spent on the bugs.