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Discussion on: How does your team handle 'on call' evening/weekend hours?

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George

Well I work remotely. It really depends on what the actual issue is, as our teams are split into different sub categories of what we do. Generally if a machine fails and stop sending data we'll all get a notification to our phone saying its gone down, after 10 minutes if no one has responded and more start to go down an alarm goes off from my phone that screams alert in my face. If the time comes and we can't be on for this we're able to set it so it wont alert us at all, but only if we're not near our computer.