Many times you might have to battle with your ECG/EKG machines giving you problems and not knowing where to start with the troubleshooting. Below are some of the common problems your ECG/EKG machine can give and the possible way you can troubleshoot them.
Problem 1
ECG/EKG machine not switching on
Possible Cause
- Power supply not connected or low battery.
- Cable defect or no proper connection.
- AC Adapter defect
Solution
- Connect the power supply properly.
- Check the different cables of the machine and ensure they are in good condition or properly connected to the ports and connectors.
- Replace the Adapter.
Problem 2
Blank display, but the machine works perfectly
Possible Cause
- Cable defect or no proper connection.
- LCD defect
Solution
- Check the cables between the main board and display to ensure they are in good condition or properly connected.
- Replace the LCD or refer to a biomedical engineer.
Problem 3
Touch Screen not responding(For touch screen machine)
Possible Cause
- Cable defect or bad connection.
- Touch screen defect.
Solution
- Check the cables between the main board and display to ensure they are in good condition or properly connected.
- Replace the Touch Screen or refer to a biomedical engineer.
Problem 4
No Printout
Possible Cause
- Cable defects or bad connections.
- Recorder Failure
- Main Board Failure
Solution
- Check the cables between the recorder and motherboard to ensure they are in good condition or properly connected.
- Replace the recorder or refer to a biomedical engineer.
- Replace the main board or refer to a biomedical engineer.
Problem 5
Unstable/Intermittent Signal ECG trace
Possible Cause
- Cable defects or bad connections.
- Interference
- Skin Impedance
Solution
- Check all cables to ensure they are in good condition or properly connected.
- Remove any possible static charge, or metal (bed rail) before touching the patient.
- make sure to rub the skin of the patient.
Problem 6
The low amplitude ECG trace
Possible Cause
- Machine Setting
- Interference
- Cable defect or bad connections
Solution
- Adjust monitor settings to increase the amplitude.
- Move ECG away from equipment like an infusion pump.
- Check all cable connections to ensure they are in good condition and properly connected.
Problem 7
Lead(s) off Error message
Possible Cause
Leads not set correctly
Solution
Ensure that the number of leads is set correctly on the monitor.
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