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Discussion on: What was your most frustrating experience dealing with "non-technical" people?

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mortoray profile image
edA‑qa mort‑ora‑y

I'm most bothered by non-technical types that are convinced they cannot understand technical content. That is, despite visuals, analogies, metaphors, or whatever presenting a programing problem in a non-technical way some people continue to insist they can't understand it because it's too technical. Fortunately I've only ever met a couple such people.

I meet a lot of people that are afraid to try things on a computer. They end up getting blocked because they don't just go in and play around with menus, settings, options, etc. It's perhaps made worse by technical people constantly telling them not to screw up their machine!

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alexdreptu profile image
Alexandru Dreptu • Edited

Right from the start they think they don't know how to. They start with that belief and they don't want to listen what you're telling them, they think it's technical and therefore complicated right from the start, without even seeing what's it all about first. Even when it comes to accessing a simple smartphone setting in some cases, where a smartphone's UI is created to be as simple and as interactive as possible for normal non-technical humans to use.