Because I, personally, find it rather annoying. My boss is doing it all the time, but I may just dislike it because I know he's been trained to do so back when he worked in a callcenter. It probably only works as long as it seems genuine.
In his defense, he's not using it in a creepy way or anything like that. But he explicitely told us he learned to do so at work in a callcenter – which leads to kind of automatically associating it with some subtle way of manipulation.
Anyway, from their perspective (a marketing perspective) this probably makes sense if it's well-received on average.
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That's a scientifically proven fact, right?
Because I, personally, find it rather annoying. My boss is doing it all the time, but I may just dislike it because I know he's been trained to do so back when he worked in a callcenter. It probably only works as long as it seems genuine.
Not a fact, just a generalisation. Sorry your boss is using yours in a way that feels uncomfortable.
In his defense, he's not using it in a creepy way or anything like that. But he explicitely told us he learned to do so at work in a callcenter – which leads to kind of automatically associating it with some subtle way of manipulation.
Anyway, from their perspective (a marketing perspective) this probably makes sense if it's well-received on average.