Speaking from my experience, time spent tracking time is time wasted. There are two reasons time tracking happens that I know of.
1) The team is underperforming so there is a misguided attempt by the team to show management that you are fighting fires all day.
2) The team is underperforming and a manager decided to micromanage rather than fix the underlying issues. This sounds like your situation.
I have yet to see a positive outcome from spending more time in ticket trackers. It is much better to go out, buy some books on development practices, and get the team on board with those practices.
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Speaking from my experience, time spent tracking time is time wasted. There are two reasons time tracking happens that I know of.
1) The team is underperforming so there is a misguided attempt by the team to show management that you are fighting fires all day.
2) The team is underperforming and a manager decided to micromanage rather than fix the underlying issues. This sounds like your situation.
I have yet to see a positive outcome from spending more time in ticket trackers. It is much better to go out, buy some books on development practices, and get the team on board with those practices.