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Five Top-Rated Field Service Management Software In 2021

joygomez profile image Joy Gomez ・4 min read

If you’re looking to invest in the best field service management software then we’ve got your needs covered!

It’s not hidden from anyone that how running a field service business can be akin to a rollercoaster ride. There are so many things to manage and there seems so little time to do things.

Field service businesses have to provide quality services on time to their customers to ensure they come back for more. However, managing multiple things at once (manually) can be a formidable challenge even for the most experienced business owners.

Cost and time are two of the most crucial factors for any business. Wastage of one invariably leads to wastage of another. Many field based businesses struggle to achieve more in less because they are still following traditional ways to do work.

Let’s take a look at some common challenges of field-based businesses that often result in low productivity and poor quality of services delivered.

1. Field Promax
Field Promax is an easy to use, affordable, and feature-rich field service management software that allows field businesses to have greater control over technicians and work they are assigned. You can track the movement of your technicians on the go and ask them to give regular updates regarding the progress of work from the field.
Field Promax enables you to organize and manage all your work through a single cloud-based app. This software allows you to be on the same page with your team members and customers, and you can go paperless with a digital work order processing system.

Main Features Include:

QuickBooks Integration

Scheduling and Dispatching

Invoicing and Estimates

Time Tracking

Calendar View

GPS Tracking

Reports and Dashboards

Equipment Tracking

Pricing: The Paid plan starts from $49 per month for 2 users.

2. Jobber

Jobber is a cloud-based field service management software solution that is customizable to fit work processes of various industries. Small and midsize businesses can manage field staff, provide customer support, and operate business operations either via a desktop or a mobile app.

Jobber's scheduling module makes it easy for on-field technicians to update any real-time information such as task completed and project progress. This allows management to effectively track field personnel. Management teams can assign single or multiple field technicians to a single job. You can also create professional invoices using customizable templates and send invoices via email automatically.

Main Features Include:

Client Manager (CRM)

Invoicing and Follow Ups

Online Booking

Customer Communication



Job Forms

Pricing: The Paid plan starts from $49 per month, per user.

3. Housecall Pro

Housecall Pro is a cloud-based field service management app for field service professionals. Housecall Pro helps users to automate workflows and streamline technician dispatch. The software solution can be accessed on mobile phone and desktop, and serves a wide range of industries, such as window cleaning, carpet cleaning, electrical, plumbing, HVAC, and more.

Housecall Pro enables service-based businesses to discard paperwork and replace it with digital automation. HouseCall Pro offers useful features like Quickbooks Desktop & Online integration, job scheduling with GPS tracking, dispatching, Job management, and more so both clients and businesses can be on the same page regarding work orders.

Main Features Include:

Website Builder

Online Booking

Follow-Up Marketing

Job Management

Advanced Reporting

Strategic Account Manager

Pricing: The Paid plan starts from $65 per month, per user.

4. Workwiz

Workiz is a field service mobile app designed to help your on-demand service business be better organized and grow with an efficient set of tools to keep track of jobs, technicians, scheduling, invoicing, payments, and clients. Workiz is very easy to start with and you don’t need to download or install anything.

Just create an account and start sending jobs to your technicians. Workiz allows you to create technicians without giving them the option to log in, communicate, and send them jobs via Text/Email. Field service pros can make their business more efficient by discarding antiquated business management methods like pen and paper, Excel spreadsheets and Google Calendar.

Main Features Include:

Client Management

Inventory Management

Job Management

Team Management

Live Dashboard

Lead Tracking

Pricing: The Paid plan starts from $65 per month for 2 users.

5. Quickbase Field Service

Quickbase Field Service is a cloud-based platform that empowers your teams with the set of tools they need to organize and manage their day in a better way. Using Quickbase, field teams can manage proposals/work orders, projects, vendors, financials, and more.

This easy to use software solution increases efficiency, cuts down on costs, and helps you make smart decisions by unifying accurate data and establishing processes that suit your work process. With Quickbase you'll complete more projects on-time and within budget while building lasting client relationships that drive revenue growth.

Main Features Include:

Real Time, Actionable Insights

Integration and Workflow Orchestration

Continuous Deployment

Field Services

Project Management

Training Management

Enterprise Grade Security And Governance

Pricing: Pricing available on quote

The Final Thought

Field-based businesses need to align their management and operations to be more efficient in the face of growing competition. Using outdated methods to manage your field work can cost your business dear.

A simple yet effective field service management software like Field Promax is the best option available today for small and medium businesses. With its intuitive interface and a long list of useful features, you can save valuable time and money while taking your business to the next level.

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