Discussion on: Describe the best manager you've ever had

I've seen the best and worst managers.

The best manager:

• She defines clear expectations.
• She listens and asks questions constantly.
• She defends her team members to other stakeholders in the organization.
• Shoulders the blame when things go wrong.
• She helps the team/individual learn from any mistakes.
• She is a master of empathy and communication.
• She knows when to get involved and when to back away.
• She goes out of her way to consistently have one-on-ones with every team member.
• She knows what drives each team member she's responsible for managing.
• She uses a balanced combination of data, intuition, and empathy to back up her performance evaluations.

The worst manager:

• She doesn't define any clear expectations.
• She always knows what to do.
• She is the loudest one in the room.
• She doesn't have time for one-on-ones with her team members.
• She is never at fault for the failures of her team.
• She never listens or asks questions.
• She only uses data to back up her performance evaluations.
• She only uses gut feeling to back up her performance evaluations.