At Docbot we've been researching the perfect ticketβ’οΈ. We're seeing a bunch of ideas, some very typical while others are much more creative. What's scary is the huge difference we see in companies between expectation and reality π¬
We're planning to do a larger write up about our findings shortly but in the meantime I wanted to ask the Dev community what you think.
Option 1
This option contains a lengthy description and includes user journeys.
Option 2
The alternative version has a much shorter description but includes links to relevant examples, documents and dashboards.
Your Thoughts
Let us know which version you prefer and why. Think we've missed something? Let us know π
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