The most effective way I've seen to handle severe functional limitation / debt is to launch a new product line and reuse as much infrastructure and supporting logic as possible. Really it's something I think you have to design around where your product needs to go. If you didn't do that you need to look at how to pivot into parallel offerings or add on configurability.
For further actions, you may consider blocking this person and/or reporting abuse
We're a place where coders share, stay up-to-date and grow their careers.
The most effective way I've seen to handle severe functional limitation / debt is to launch a new product line and reuse as much infrastructure and supporting logic as possible. Really it's something I think you have to design around where your product needs to go. If you didn't do that you need to look at how to pivot into parallel offerings or add on configurability.