First I had to say that posts like "don't teach", "you don't know" etc, I'm strongly biased. Said that I think the item 9 is not accurate. If you don't want a plain text in "Manage customizations" of a User Pool, you can add HTM tags: "You can customize the message above and include HTML tags, but it must include the "{####}" placeholder, which will be replaced with the code.", you can find about on this feature doc page.
Thanks re item 9: will edit in a note. Back when I was attempting to customise verification emails a year or so ago, I didn't find a way but it may be that this is resolved now! 🙂
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First I had to say that posts like "don't teach", "you don't know" etc, I'm strongly biased. Said that I think the item 9 is not accurate. If you don't want a plain text in "Manage customizations" of a User Pool, you can add HTM tags: "You can customize the message above and include HTML tags, but it must include the "{####}" placeholder, which will be replaced with the code.", you can find about on this feature doc page.
Thanks re item 9: will edit in a note. Back when I was attempting to customise verification emails a year or so ago, I didn't find a way but it may be that this is resolved now! 🙂