Been using UNIX since the late 80s; Linux since the mid-90s; virtualization since the early 2000s and spent the past few years working in the cloud space.
Location
Alexandria, VA, USA
Education
B.S. Psychology from Pennsylvania State University
When I'm asked to solve a problem, the usual interaction looks like:
1) Customer: We want "X"
2) Me: "X" can mean a lot of things. Can you be more specific
3) Customer: We want "X"
4) Me: Ok. Sounds like you might mean "A, B, C" when you ask for "X". If I deliver "A, B, C", is that going to be sufficient
5) Customer: That sounds perfect
…time passes as I work to deliver "A, B, C"
6) Me: Here's the "A, B, C" we agreed to
7) Customer: That's great. It really meets what we thought we meant by "X". But, now that we have "X"/"A, B, C" we better understand that we also want "D, E, F". Can you do that?
Lather. Rinse. Repeat.
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When I'm asked to solve a problem, the usual interaction looks like:
1) Customer: We want "X"
2) Me: "X" can mean a lot of things. Can you be more specific
3) Customer: We want "X"
4) Me: Ok. Sounds like you might mean "A, B, C" when you ask for "X". If I deliver "A, B, C", is that going to be sufficient
5) Customer: That sounds perfect
…time passes as I work to deliver "A, B, C"
6) Me: Here's the "A, B, C" we agreed to
7) Customer: That's great. It really meets what we thought we meant by "X". But, now that we have "X"/"A, B, C" we better understand that we also want "D, E, F". Can you do that?
Lather. Rinse. Repeat.