Never take the security opinion of the poor social media manager that is just trying to deal with a deeply technical security question (to them at least) seriously.
I feel bad for the employee who answered this. They are not supposed to have intimate knowledge of security practices and taking their word at face value is demeaning to the security industry.
This doesn't make T-Mobile's practices any better, but it's best not to pile on the wrong person about it.
For further actions, you may consider blocking this person and/or reporting abuse
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Ooof that is brutal
Never take the security opinion of the poor social media manager that is just trying to deal with a deeply technical security question (to them at least) seriously.
I feel bad for the employee who answered this. They are not supposed to have intimate knowledge of security practices and taking their word at face value is demeaning to the security industry.
This doesn't make T-Mobile's practices any better, but it's best not to pile on the wrong person about it.