I think you might have missed the point of the article. :). So let us take a hypothetical example here.
Let's say that you are on a team with bad morale which is going to cause retention issues. But, nobody is telling management (because they don't have a solution) so they are not aware of it and probably won't be till people start leaving.
Do you think you will have the context to figure out the solution to the problem? After all there it could be any or all of these reasons
maybe the manager is the cause.
maybe its because they don't celebrate wins.
it could just be that they feel they are not compensated fairly.
maybe it's because of overwork and stress.
How do you figure out the potential solution? Even though you or coworkers might not have a solution for it, that does not mean that it's not a problem that should be addressed.
As a leader, I would prefer to hear the problem early and come up with a solution as a team rather than putting the burden on 1 person.
Most morale and retention issues go all the way to the top. The CEO sets corporate culture. Talk about it with more people and be sure you are approaching in a logical manner.
I agree that the CEO sets the culture. But, that's the whole point of the article. If the CEO (and hence the rest of the leadership) says "Don't come with a problem without a solution" it permeates the culture and you cant talk to other people because you don't have a solution.
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Hey Hunter,
I think you might have missed the point of the article. :). So let us take a hypothetical example here.
Let's say that you are on a team with bad morale which is going to cause retention issues. But, nobody is telling management (because they don't have a solution) so they are not aware of it and probably won't be till people start leaving.
Do you think you will have the context to figure out the solution to the problem? After all there it could be any or all of these reasons
How do you figure out the potential solution? Even though you or coworkers might not have a solution for it, that does not mean that it's not a problem that should be addressed.
As a leader, I would prefer to hear the problem early and come up with a solution as a team rather than putting the burden on 1 person.
Most morale and retention issues go all the way to the top. The CEO sets corporate culture. Talk about it with more people and be sure you are approaching in a logical manner.
I agree that the CEO sets the culture. But, that's the whole point of the article. If the CEO (and hence the rest of the leadership) says "Don't come with a problem without a solution" it permeates the culture and you cant talk to other people because you don't have a solution.