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Discussion on: Have you made recent changes to your workflow to boost productivity?

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_garybell profile image
Gary Bell

I think people have come to expect that email is delivered instantly, and therefore should be read instantly. If it's read instantly there should be a reply very soon after. Yet I still hear of people calling someone and say "I'm following up on the email I just sent you", as if people are sat waiting for emails to keep them occupied.

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destynova profile image
Oisín • Edited

Ah yes, I've worked with a few people who would come to my desk and start the following conversation:

A: Did you get that email I sent?
B: No, when did you send it?
A: Just now.
B: Oh.
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_garybell profile image
Gary Bell

I've literally had the conversation with someone now. They have been informed it will be read tomorrow (as it has a large document with it).

Even when you have long established expectations, people still expect more.